Privacy Policy (Updated for 2024/2025)

Key Details

This privacy policy explains how Charlie’s Disco collects, uses, and protects your personal information when you use this website or contact us.

By using this website, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of the site.

This policy may be updated periodically. The latest version will always appear on this page.

Last updated: 02/05/2026

For any questions, please contact: info@charliesdisco.co.uk

1. Introduction

We collect and process certain personal data to provide our services, respond to enquiries, and improve the functionality and performance of this website.

We are committed to handling your data securely, lawfully, and transparently in accordance with:

  • UK GDPR

  • Data Protection Act 2018

  • PECR (Privacy and Electronic Communications Regulations)

2. What Data We Collect

We may collect the following types of personal data:

  • Name

  • Contact details (email address, phone number)

  • Demographic information (postcode, preferences, interests)

  • Website usage data (pages visited, time on site, browser type, IP address)

  • Information submitted via forms or enquiries

We only collect data that is necessary for the purposes described in this policy.

3. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Consent – when you voluntarily submit information or accept cookies

  • Contract – when processing is necessary to provide a service you have requested

  • Legitimate interests – for website analytics, service improvement, and security

  • Legal obligation – where required by law

4. How We Use Your Data

We may use your data to:

  • Maintain internal records

  • Respond to enquiries

  • Provide services you have requested

  • Improve our website, services, and customer experience

  • Customise website content for you

  • Ensure website security and performance

We do not use your data for automated decision‑making or profiling.

5. Cookies

What are cookies?

Cookies are small text files stored on your device that help websites function and improve user experience.

How we use cookies

We may use cookies to:

  • Analyse website traffic and performance

  • Remember your preferences

  • Test and improve website content

  • Recognise returning visitors

Cookies do not give us access to your computer or personal information beyond what you choose to share.

Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

For more information, visit All About Cookies.

6. How We Store and Protect Your Data

We take data security seriously and use appropriate technical and organisational measures to protect your information, including:

  • Secure servers

  • Encryption where appropriate

  • Access controls

  • Regular security reviews

We store personal data only for as long as necessary:

  • Up to 3 years, or

  • Shorter, if the data is no longer required

After this period, data is securely deleted.

7. Sharing Your Data

We will never sell, lease, or distribute your personal information to third parties unless:

  • You have given explicit permission, or

  • We are required to do so by law

We may use trusted third‑party service providers (e.g., website hosting, analytics tools). These providers are GDPR‑compliant and only process data on our behalf.

8. Your Data Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict processing in certain circumstances

  • Object to processing based on legitimate interests

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, contact: info@charliesdisco.co.uk

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of these websites.

Always review the privacy policies of any external sites you visit.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Charlie’s Disco Email: info@charliesdisco.co.uk Address: 76 Barnmeadow Road, Newport, TF10 7NU